How to get people to actually use instructions for using your product: make it easy to do so. This blog post illustrates a well designed instruction guide for the Seagate FreeAgent backup drive. Simple pictures make it very obvious what to do (and even includes a time stamp showing how long into the process you are – which shows you the total time it will take at one simple glance 1 minute and 36 seconds).
Such instructions are a great example to guide internal standard work instructions.
Related: Why Isn’t Work Standard? – How to Create Visual Work Instructions – blog posts on quality tools – management improvement glossary